20% Equipment.
80% Expert Consultation.
100% Value.

Ordering equipment is just one of the many things you’ll need for a truly successful project

Direct supply is unique to the industry in that we offer unparalleled value at every stage of your Senior Care project. From design to consultation to installation and beyond, you can expect total solution expertise that helps deliver success.

Our consultation process »

World-Class Products

  • Quality products designed specifically for Senior Living
  • Network of over 1,000 suppliers from Asia and North America
  • Proven quality control system

Expert Consultation

  • Unbiased product selection assistance
  • Professional business practices
  • China-based project management and customer service teams

25+ Years of Experience

  • Leveraging our US expertise with a local China presence
  • Unmatched Design Center in the US brings together the latest trends and products all in one place for your evaluation
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Our Consultation Process

  • Phase 1

    Needs
    Assessment

    Your solution starts with a thorough discussion of project goals, envisioned concepts and resident mix. We also evaluate your activity level, location, size, project timeframe, roles, potential partners and more.

  • Phase 2

    Equipment
    List

    Together, we will develop a comprehensive equipment list for your project, helping guide you through China-specific industry requirements and considerations, while also preparing a project budget.

  • Phase 3

    Team Planning
    Session

    We will guide an in-depth discussion with the operators, caregivers, interior designers and purchasing team. We will focus on what is the best fit for your community and introduce and compare products with special consideration given to China availability.

  • Phase 4

    Specification &
    Contracts

    At this stage, we will help you identify the specific quantities, delivery phases and timelines for your project. We will provide you with price quotes, and assist with business term and contract negotiations.

  • Phase 5

    Delivery & Ongoing
    Customer Service

    We will place your factory order, handle payments, coordinate and receive your delivery, and manage installation and training. And even after your project has been delivered, we are here to serve you. We provide ongoing equipment maintenance, warranty tracking and management, as well as continuing training to ensure your project is a long-term success.

Business Man

Direct Supply’s world-class products, expert consultation and 25+ years of experience combine to deliver your next project more smoothly and effectively than you’ve ever imagined.